Returns & exchanges

30 days to
change your mind.

Need another size, or not in love with your piece? Here's how it works, in 3 steps.

How to return

1

Email us

At hello@sanuwear.com with your order number and the item, within 30 days of delivery.

2

Ship it back

We send you the return address. Ship the item with tracking; return shipping is paid by the customer.

3

Refund or exchange

After inspection, refund to your original payment method within 5–10 business days, or we ship your new size.

The conditions

  • For hygiene reasons, items must be unworn, unwashed, with all original tags and in their original packaging.
  • Contact us first: items sent back without contacting us cannot be accepted.
  • Damaged, defective or wrong item? Email us within 7 days with photos: replacement or full refund, at no cost to you.

Read the full refund policy

Ready to start your return?

Include your order number in your message.

Request a return